Your Privacy,
Respected.

1. Who we are

EmYou Media ("EmYou", "we", "us") is a creative and digital growth company based in Bangalore, Karnataka, India. We operate this website, emyoumedia.com, and offer digital marketing, media production and technology services.

For the purposes of India's Digital Personal Data Protection Act, 2023 (DPDP Act), EmYou Media is the data fiduciary for personal data collected through this website. This policy explains what we collect and why, and how you can exercise your rights.

2. What we collect

Information you give us

When you fill in our contact form, request a free audit or book a strategy call, we collect:

• Your name and company name
• Your email address and phone number
• The service you are interested in and your monthly budget range
• The message you write about your goals

If you email us, call us or message us on WhatsApp, we also keep the details you share in that conversation.

Information collected automatically

If you agree to analytics or marketing cookies, our tools collect data about how you use the site, such as pages viewed, time on page, approximate location, device and browser type, and the page that referred you. If you decline, these tools do not load.

3. How we use your data

We use your data only for the purposes below, and only with your consent or for a legitimate use permitted by law.

• To respond to you. Replying to enquiries, preparing proposals and delivering free audits you have requested.
• To run our business. Scheduling calls, managing projects and keeping records of our work with you.
• To improve the website. Understanding which pages are useful and fixing problems (analytics cookies, only with consent).
• To measure our advertising. Understanding which of our ads lead to enquiries (marketing cookies, only with consent).

We do not sell your personal data.

4. Cookies and tracking

When you first visit, a banner asks which cookies you accept. Until you choose, no analytics or marketing scripts load. Essential storage (such as remembering your cookie choice) is always on, because the site needs it to respect your decision.

We also use Google Search Console. It reports on how our site appears in Google Search and does not place cookies on your device.

Changing your mind: you can change your choice at any time using the "Cookie Settings" link in the footer. You can also clear cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on.

5. Who we share data with

We share data only with service providers who help us run the website and our business, and only as far as needed:

• Web3Forms processes contact form submissions and delivers them to our email.
• Google (Google Analytics and Search Console) receives analytics data if you consent.
• Meta (Meta Pixel) receives advertising measurement data if you consent.
• Our hosting and email providers store the site and our correspondence.

Some of these providers are located outside India, so your data may be processed in other countries. We may also disclose data if the law requires it.

6. How long we keep data

• Enquiries that do not lead to a project: up to 24 months, then deleted.
• Client records and project correspondence: for the length of our work together and as long as the law requires for invoices and accounts.
• Analytics data: according to the retention period set in our Google Analytics account (14 months or less).

7. Your rights

Under the DPDP Act, and similar laws that may apply to you, you can ask us to:

• Tell you what personal data we hold about you and how we use it
• Correct data that is wrong or incomplete
• Delete your data when it is no longer needed
• Withdraw your consent at any time (this does not affect past use)
• Nominate another person to exercise your rights if you cannot

To make a request, email marketing@emyoumedia.com. We aim to reply within 30 days. If you are unhappy with our response, you may complain to the Data Protection Board of India.

8. Security

The website is served over HTTPS, and we limit access to your data to the people who need it. No system is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information. If a breach affecting your data occurs, we will tell you and the authorities as the law requires.

9. Children

Our services are for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their data, please email us and we will delete it.

10. Changes to this policy

We may update this policy when our services or the law change. The "Last updated" date at the top shows the latest version. For significant changes, we will ask for your consent again where needed.

11. Contact and grievances

For any privacy question, request or complaint, contact us:

• Email: marketing@emyoumedia.com
• Phone / WhatsApp: +91 82967 93486
• Address: EmYou Media, Bangalore, Karnataka, India